Delivery Policy

1. General Information

Alt-team company sells downloadable products only (CS-Cart licenses, CS-Cart add-ons, Website development services).  

• CS-Cart licence is a lisence code that the customer buy and use it in the CS-Cart programme.

• CS-Cart add-on is a ready-to-use e-product (a set of folders in the archive file) that is installed into CS-Cart store as an extra extension.

• Website development service is process when the developer or several developers create extra extension for CS-Cart CMS or any other third-party service 

2. Delivery Location

Items offered on our website are only available for downloading.  We do not provide delivery service to special address as we sell online distrubuted products. 

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed.

• If you buy CS-Cart licences, it takes 1-2 days to get the licence code to your email after the purchase.

• If you buy CS-Cart add-on, you can download the add-on files from our website in the private account as the order will have status paid. 

• If you order the development service, the delivery terms are discussed with the client before payment. 

Delivery times are to be used as a guide only.

Unless there are exceptional circumstances, we make every effort to fulfill your order within the discussed business days of the date of your order. Business day mean Monday to Friday, except holidays.

Please note we do not ship products using transport. . 

Shipping costs are free as we distribute products via the Intermnet by downloading from our website.  

4. Questions

If you have any questions about the delivery and shipment or your order, please contact us at manager@alt-team.com